Refund policy

15-day returns

We accept returns within 15 days of delivery. To start a return, contact us through our contact form within 15 days of receiving your order. Include your order number and the email address used at checkout.

Return shipping

Travel Needs pays the return shipping cost. Contact us before sending your item back so we can provide return shipping instructions.

Damaged or incorrect items

If your order arrives damaged or you receive the wrong item, contact us with your order number and a description of the issue so we can help.

Refunds

Once we receive your return, we will review it and contact you about your refund. Please use our contact form for questions about a return or refund.